Once a site is live, Electra Hub operates it. Remote monitoring through our own platform and app, routine preventive maintenance, and fast repairs keep every charger online and earning.
Every charger reports to the Electra Hub platform 24/7. We see faults, downtime, and usage in real time — often before a driver ever notices.
Scheduled, checklist-driven site visits that catch wear before it becomes downtime — connectors, cooling, electrical, displays, and safety.
When something does go down, our technicians diagnose remotely and dispatch with parts in hand — with the goal of the fastest possible return to service.
Remote telemetry flags a fault or a drop in performance the moment it happens.
Our team triages remotely — many issues are resolved without anyone visiting the site.
If hands-on work is needed, a technician is sent with the right parts already in hand.
The charger is tested, confirmed back in service, and logged in the platform.
We do. On sites we own and operate, maintenance is built in. For turnkey installs on your property, we handle ongoing operation and maintenance so you never have to source a separate service provider.
Most issues are detected automatically by our platform and triaged remotely right away. When a site visit is needed, we dispatch a technician with parts in hand and work toward the fastest possible return to service.
Yes. Through the Electra Hub platform and app you can see uptime, sessions, energy delivered, and revenue for your site in real time.
Electrical systems, software and firmware, connectors and cables, cooling, displays and payment interfaces, and safety and code compliance — inspected on a routine schedule and repaired as needed.
Whether we built the site or not, let's talk about keeping it running reliably.
